Flottweg
Service and Support

Maintenance contracts

An investment in a Flottweg machine doesn’t only mean longevity, but also excellent service. We offer maintenance contracts for the entire product palette, which are tailored precisely to your individual requirements and can be flexibly concluded with or without a fixed term. Our service includes proactive maintenance in addition to operational safety testing, upgrade options, and comprehensive reporting on maintenance with wear monitoring. We also offer safety integrity level (SIL) assessments.

Rental equipment

Flottweg has a large pool of rental machines/systems or rotor units and covers a variety of separator and decanter designs.

During maintenance or repair work, they can be rented for a specific timeframe if available. Your continuous production is thus ensured at the same time your existing machine is undergoing maintenance.

In-house repair

For rotors, gearboxes, scroll repairs, upgrades of entire machines, or even full maintenance—if there is limited space in your company, Flottweg offers you the ability to have your Flottweg product refit in our in-house service center or hand it over for maintenance. During this time, you can rely on our rental equipment if you need.

Replacement rotor

To ensure that you get production up and running again as quickly as possible, we offer replacement rotors and bowls for separators. These include the scroll and gearbox and offer a quick plug-and-play option for plants without a second production line or for plants with around-the-clock operations.

Field service

As the name suggests, field service is carried out directly on site, at your premises. Our competent service technicians will come to you and can carry out the repairs and maintenance directly.

Automation support

Keep your plant up to date. We provide support with troubleshooting, retrofits, safety updates in compliance with the Machinery Directory, or modifications to your plant’s current capabilities. The Flottweg Automation Team is available to advise you.

Gearbox exchange program

For maximum production reliability without taking up valuable storage space: With the gearbox replacement program, we will express mail you a new gearbox. And in return, you ship your defective unit to us. This minimizes downtime and ensures the ongoing productivity of your plants.

Retrofits + upgrades

Flottweg’s service also includes optional retrofits and upgrades. For instance, with the replacement programs for Xelletor or the scroll exchange, you benefit from improved components without having to make an entirely new purchase. It is also possible to retrofit the Recuvane^® system to optimize energy consumption or the Condition Monitoring system to keep track of inventory.